1. Information We Collect

We may collect the following types of personal information:
 Contact details: Name, email address, phone number, and shipping/billing address.
 Order information: Products purchased, order history, preferences.
 Payment information: Credit or debit card details processed securely via our authorized payment gateways.
 Device and usage data: IP address, browser type, device information, and website usage patterns.
 Communications: Emails, messages, and feedback you share with us.

2. How We Use Your Information

We use your data to:
 Process and fulfill your orders.
 Communicate with you regarding orders, deliveries, and customer support.
 Improve our website, products, and services.
 Personalize your shopping experience.
 Prevent fraud, unauthorized transactions, and other illegal activities.
 Comply with applicable laws and regulations.

3. Payment Information Security

We take payment data protection seriously:
 Credit and debit card details are processed exclusively via secure, PCI DSS-compliant payment providers.
 Specifically, all online payments are processed securely through our authorized payment gateway provider, Paymob.
 Your payment details are encrypted and transmitted securely to Paymob,
who handle the transaction processing in accordance with applicable data
protection laws and international security standards.
 We do not store your full payment card information on our servers.
 This ensures that your financial information remains private, protected, and processed only by trusted partners.

4. Sharing Your Information

We respect your privacy. We never sell or rent your personal information to third
parties.
We may share your information only in the following cases:
 With trusted service providers (e.g., couriers, payment processors) who
perform services on our behalf and are bound by confidentiality agreements.
 When required by law, regulation, or legal process.
 To protect our rights, property, and safety or those of our customers.

5. Data Retention

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose defined herein and in the terms of the services offered then we will ask for your consent prior to such use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:
 Enable essential website functions.
 Understand user behavior and preferences.
 Improve performance and user experience.
You can control cookies through your browser settings, but disabling them may affect
website functionality.

7. Your Rights